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There is often a temptation to debate unproductive issues with debtors. A key
feature of the professional approach to collection is focus on the debt and not
on the debtor. By this approach the side issues become clearly irrelevant.
By its nature, sound management of credit is inherently about predicting the
future. Good credit risks can turn out badly simply because circumstances
change. Accounts go past-due and cheques are dishonoured. Statistically, the
sooner the debt collection is initiated the more likely the full amount with be
paid without the need for expensive legal action.
Professional debt collection works for several reasons – There is no
embarrassment about asking for the money. Professional collection also follows a
planned approach of request and follow-up that gives every debtor more than one
opportunity to do the right thing. Every debtor knows that failure to take a
constructive approach will have an unattractive consequence.
Pages In This Section
Intro
Why a Collection Agency?
Effective Contracts
Effective Contracts
Process
Profile
Terms and Conditions Place Debt
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